SARATHI

Blog Credit : Trupti Thakur

Image Courtesy : Google 

SARATHI – AI In Governance

Haryana Chief Minister Nayab Singh Saini has launched the state-of-the-art artificial intelligence-powered chatbot ‘Sarathi’. This chatbot is aimed at bringing revolutionary changes in citizen engagement by providing easy access to important government directives, notifications, and circulars.

 

The chatbot can process and retrieve information from a vast database of over 17,820 official documents, covering 73,622 scanned PDF pages. Key documents in its knowledge base include directives, agendas, circulars, acts, policies, notifications, and government orders.

 

Revolutionizing Governance with AI

The Haryana Government is embracing GovTech solutions to empower citizens with seamless access to official directives, notifications, and circulars. The AI chatbot ‘Sarathi’ can process and retrieve data from an extensive repository of 17,820 official documents, spanning 73,622 scanned PDF pages. Its knowledge base includes crucial government records such as directives, agendas, acts, policies, and government orders, ensuring that citizens and officials can quickly access accurate and up-to-date information.

• Instant Access to Government Documents: Citizens can retrieve information on policies, notifications, and regulations without needing to navigate complex bureaucratic websites.
• AI-Powered Smart Search: The chatbot efficiently scans and processes large datasets, offering precise responses to user queries.
• User-Friendly Interface: Designed for ease of use, ‘Sarathi’ simplifies interactions with the government, reducing the need for manual document searches.
• 24/7 Availability: The chatbot is accessible at any time, improving responsiveness and engagement.

By integrating AI in governance, the Haryana Government is setting a precedent for other states in adopting GovTech solutions. ‘Sarathi’ is expected to enhance transparency, accelerate decision-making processes, and promote greater public participation. The initiative is part of the broader Smart Haryana strategy, aiming to leverage artificial intelligence and automation to drive governance transformation.

As AI chatbots continue to reshape administrative processes, ‘Sarathi’ represents a pioneering effort in harnessing technology for improved governance and public service delivery in Haryana. This digital leap marks a new era of GovTech solutions, ensuring a more informed and empowered citizenry.

The chatbot aims to streamline public access to official directives, notifications, and circulars.

AI in Governance

Chief Minister Nayab Singh Saini launched the chatbot as part of Haryana’s push toward digital governance. ‘Sarathi’ is designed to process and retrieve information from a database of over 17,820 official documents spanning 73,622 scanned PDF pages. The repository includes government orders, acts, policies, and circulars.

Unlike traditional bureaucratic processes that require manual searches through official websites, the chatbot provides instant access to relevant documents. The initiative aligns with the state’s broader strategy to integrate artificial intelligence into governance.

Key Features and Functionality

The chatbot offers:

• Instant document retrieval:Citizens can access government policies and notifications without navigating complex portals.
• AI-powered search:The system scans large datasets to provide specific responses.
• 24/7 availability:Users can access information anytime.
• User-friendly interface:The chatbot is designed for easy navigation.

Impact on Public Services

The Haryana government is positioning ‘Sarathi’ as a tool to improve administrative efficiency and public engagement. The AI system is expected to reduce delays in accessing official information, making governance more transparent.

While AI chatbots are increasingly being used in governance, their effectiveness depends on accuracy, regular updates, and user accessibility. Haryana’s move follows a growing trend among Indian states leveraging technology to simplify citizen interactions with government systems.

As Haryana rolls out ‘Sarathi,’ its success will depend on public adoption and the chatbot’s ability to provide reliable and updated information.

 

 

Blog By : Trupti Thakur